Privacy Policy for jeetbass

jeetbass collects personal data from players and site visitors through several distinct channels: account registration, account activity, payment transactions, identity verification, customer support interactions, and automated technical collection through cookies and server logs. The categories of data we collect are described in the table below.

Data Collected From Minors

jeetbass does not knowingly collect personal data from individuals under the age of 18. Our platform is strictly for adults aged 18 and above. If we become aware that personal data has been submitted by a person under 18, that data will be deleted from our systems promptly and the associated account will be permanently closed. If you believe a minor has registered on jeetbass, please notify us immediately at support@jeetbass.

Voluntarily Provided Data

Some data is provided entirely at your discretion — for example, additional contact preferences, communication language settings, or optional profile details. You are never required to submit optional data to access core platform features, and omitting optional fields has no effect on your account standing or withdrawal eligibility.

The personal data jeetbass collects is used exclusively for the following purposes:

• Account Creation and Management: To register your account, verify your identity, maintain your account profile, and facilitate your login to the jeetbass platform.
• Payment Processing: To process deposits and withdrawals through your chosen payment method (bKash, Nagad, Rocket, Upay, or Bangladeshi bank transfer), reconcile transaction records, and comply with financial reporting obligations.
• Identity Verification (KYC): To confirm that you are the person you claim to be, that you meet the minimum age requirement of 18 years, and that your payment method is registered in your own name — in line with standard anti-money laundering (AML) due diligence requirements.
• Responsible Gaming Monitoring: To identify behavioural indicators of problem gambling — such as rapid escalation of wager amounts, extended unbroken gaming sessions, or repeated failed withdrawal requests — and to proactively reach out to potentially vulnerable players.
• Customer Support: To investigate and resolve account queries, payment disputes, technical issues, and formal complaints submitted to support@jeetbass.
• Platform Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, unauthorised account access, and other conduct prohibited under jeetbass's Terms & Conditions.
• Legal and Regulatory Compliance: To fulfil any obligation imposed by applicable Bangladeshi law, including the retention of transaction records and the disclosure of data to authorities where required by a valid legal instrument.
• Marketing Communications (Consent-Based Only): To send promotional emails, SMS messages, or platform notifications about bonuses, new games, seasonal offers, and jeetbass news — but only where you have expressly opted in to receive such communications.
• Platform Analytics and Improvement: To understand how players navigate jeetbass, which games and features are most used, and where the user experience can be improved. Analytics data is processed in aggregate and anonymised where possible.

Automated Decision-Making

jeetbass may use automated systems to flag accounts for review based on transaction patterns, device fingerprints, or behavioural signals. Automated flags do not result in account closure without human review. Where an automated system has identified your account as requiring review, a member of the jeetbass compliance team will assess the flagged activity before any account action is taken. You have the right to request human review of any automated decision that materially affects your account.

jeetbass does not sell, rent, or otherwise commercially transfer your personal data to third parties. We share data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

Service Providers

We engage a small number of carefully selected third-party service providers who process data on our behalf solely to deliver the services they have been contracted to provide. These include:

• Payment Processors: bKash, Nagad, Rocket, Upay, and partner banks receive transaction data necessary to execute deposits and withdrawals. These providers are bound by their own privacy and security obligations and do not receive data beyond what is needed to complete the transaction.
• Identity Verification Providers: KYC and age verification providers receive identity document data solely for the purpose of confirming player identity. Verified data is not retained by these providers beyond the verification completion period.
• Customer Support Tooling: Our customer support platform may store support ticket content and chat transcripts in order to maintain a coherent history of your support interactions. Support platform providers do not use this data for any purpose other than delivering the support service.
• Platform Infrastructure Providers: Hosting, content delivery, and security service providers that form part of jeetbass's technical infrastructure may process certain technical data (IP addresses, request logs) in the course of delivering those services.

Legal Disclosures

jeetbass may disclose personal data to government bodies, law enforcement agencies, or financial intelligence units in Bangladesh where we are required to do so by a valid court order, statutory obligation, or other legally binding instrument. We will notify the affected player of any such disclosure request where we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or a substantial part of jeetbass's business assets, player data may form part of the transferred assets. In such circumstances, jeetbass will give affected players reasonable advance notice via their registered email address and will ensure that any acquirer commits to honouring the privacy protections set out in this policy.

No Cross-Border Transfers Without Safeguards

jeetbass operates primarily within Bangladesh and stores player data on servers within or accessible from Bangladesh. Where any data processing activity involves a service provider located outside Bangladesh, jeetbass will put appropriate contractual safeguards in place before transferring data across borders, ensuring that your personal data remains protected to a standard equivalent to that described in this Privacy Policy.

Cookies are small text files placed on your device by your web browser when you visit jeetbass. They allow the platform to recognise your device, maintain your logged-in session, and personalise your experience across pages. jeetbass uses the following categories of cookies:

Managing Cookies

You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in or completing payment transactions on jeetbass. Disabling functional or analytics cookies will not prevent you from using the platform but may result in a degraded personalisation experience. Instructions for managing cookies in the most commonly used browsers are available via your browser's official help documentation.

No Third-Party Advertising Cookies

jeetbass does not deploy third-party advertising or retargeting cookies. You will not be tracked across other websites for the purpose of serving jeetbass advertisements based on your platform activity. The cookies we use are strictly limited to those required to operate and improve the jeetbass platform itself.

jeetbass takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key security measures in place include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and jeetbass servers is encrypted in transit using industry-standard SSL/TLS protocols, preventing interception by third parties.
• Password Hashing: Account passwords are never stored in plain text. They are processed through a one-way cryptographic hashing algorithm before storage, meaning jeetbass staff cannot view your password under any circumstances.
• Access Controls: Access to systems containing personal data is restricted to jeetbass personnel who require it to fulfil their specific job function. All staff with data access are subject to confidentiality obligations.
• Intrusion Detection and Monitoring: jeetbass employs continuous server monitoring and intrusion detection systems to identify and respond to potential security incidents in real time.
• Regular Security Reviews: Our platform infrastructure and data handling practices are reviewed periodically to identify and remediate potential vulnerabilities before they can be exploited.
• Secure Payment Tokenisation: Payment method details (bKash numbers, bank account numbers) are stored in tokenised form. The tokenisation layer means that sensitive payment identifiers are not held in the primary application database.

Data Breach Response

In the unlikely event of a personal data breach that poses a risk to affected players, jeetbass will notify impacted account holders via their registered email address as promptly as practicable after the breach is confirmed and its scope is understood. The notification will describe the nature of the breach, the categories of data affected, the steps jeetbass has taken to contain and remediate the breach, and any recommended actions for affected players to take to protect themselves.

Your Responsibility

While jeetbass maintains robust security on our end, the security of your account also depends on the steps you take to protect your login credentials. You should use a strong, unique password for your jeetbass account, never share your credentials with another person, and contact support@jeetbass immediately if you suspect unauthorised access to your account.

jeetbass retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:

When the applicable retention period expires and no legal obligation requires continued storage, jeetbass will securely delete or irreversibly anonymise the relevant personal data. Where anonymisation is used rather than deletion, the resulting dataset contains no information that could reasonably be used to identify you and is retained solely for aggregate statistical analysis of platform performance.

As a player on jeetbass, you have a number of rights with respect to the personal data we hold about you. These rights are described below. To exercise any of these rights, submit a written request to support@jeetbass from the email address registered to your jeetbass account. We will respond within 30 days of receiving a complete, verifiable request.

• Right of Access: You have the right to request a copy of all personal data jeetbass holds about you, together with information about how that data is used and with whom it is shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and no other lawful basis exists for processing, or where the data has been unlawfully processed. This right is subject to override by legal retention obligations — for example, transaction records required for AML compliance cannot be deleted at your request.
• Right to Restrict Processing: You may request that jeetbass limits its processing of your personal data to storage only — pausing active use of your data — while a rectification request or objection is being considered.
• Right to Object to Marketing: You have an unconditional right to object to the processing of your personal data for direct marketing purposes at any time. Upon receipt of such an objection, jeetbass will cease all marketing communications to you immediately.
• Right to Data Portability: Where your data has been processed on the basis of your consent or a contract with you, you have the right to receive a copy of that data in a commonly used, machine-readable format (such as CSV or JSON) for transfer to another service provider.
• Right to Human Review of Automated Decisions: Where an automated system has made a decision that significantly affects your account — such as flagging it for closure — you have the right to request that a human member of jeetbass staff review that decision before it takes effect.

jeetbass will not charge a fee for processing data subject rights requests submitted in good faith. Where a request is manifestly unfounded or excessive — for example, due to its repetitive nature — jeetbass reserves the right to charge a reasonable administrative fee or decline to act on the request, providing written reasons for either course of action.

jeetbass reviews this Privacy Policy at least annually and whenever a material change to our data processing practices occurs. When we update this policy, the revised version will be published at jeetbass/privacy-policy with an updated effective date at the top of the document. For changes that are material — meaning they affect how we collect or use your data in a way that could disadvantage you — we will also send a notification to your registered email address at least 14 days before the changes take effect.

Continued use of jeetbass after a revised Privacy Policy has been published and the notice period has elapsed constitutes your acceptance of the updated terms. If you do not agree with any changes to this policy, you should close your account before the revised policy takes effect and contact support@jeetbass to request deletion of your personal data.

Contacting jeetbass About Privacy

For all privacy-related enquiries, data subject rights requests, concerns about how your data is being handled, or reports of potential data breaches, please contact jeetbass using the following details:

• Email: support@jeetbass — plain text, not a clickable link
• Response Time: Within 5 business days for general privacy enquiries; within 30 days for formal data subject rights requests
• Operating Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6)

This Privacy Policy is governed by the laws of Bangladesh. Any dispute arising from its interpretation or application that cannot be resolved through our internal complaints process shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

This document was last reviewed and updated on 1 January 2026. The English-language version of this Privacy Policy is the authoritative version. In the event of any inconsistency between this English version and any translated version, the English version shall prevail.